Called Western and Southern 7 months ago when a family member passed away. Deceased had paid many years on a policy but beneficiaries name was not on the policy in his home.
Large insurance policy has not been paid because they cant figure out who the beneficiary is.
How could an insurance company not know who the beneficiary
of a policy is.
I had been thinking about purchasing insurance from them but
am glad I learned how incompetent they are.
Product or Service Mentioned: Western And Southern Life Life Insurance.
Reason of review: Problems with payment.